KB0001 – Resetting your Oakhill Password

Benefits of Changing Your Password Regularly

 1. Limits breaches to multiple accounts

Reusing the same password for multiple accounts increases the risk of access to all of these accounts if your password is hacked. Change your password to something unique for each of your accounts. For example, do not use your Facebook password for your email account.

2. Prevents constant access

A hacker may try to access your account more than once over a period of time. Changing your password reduces the risk that if your password becomes known to a hacker, they will not have frequent access.

3. Prevents use of saved passwords

If you lose or change computers (or phones), it is possible someone may gain access to your saved passwords. Consistently changing your password means that even if someone finds an old, saved password, it will no longer be useful.

4. Limits access gained by keystroke loggers

A keystroke logger is surveillance technology used to record keystrokes. It is often used to steal login credentials. Keystroke loggers can be installed on computers from a virus within an email attachment, or by clicking on a malicious link within a website. Regularly changing your password makes it less likely that passwords obtained this way will be useful for any length of time.

I have Forgotten my Password

If you have forgotten your most recent password please go to the ICT Services Help desk between the hours of 8:00am & 4:00pm and request a new password. One of the ICT Services team will assist you with creating a new password.

Somebody knows my Password or my Password has Expired

It is important to routinely change your password. Even email password security is important, as most cyber attacks begin with a compromised social media or email account.

If you know or suspect that someone else has your password information, or you are being prompted to reset your password, please click the following link and change your password as soon as possible.


You can also change it by following the description here.

When changing your Oakhill College password, please keep the following in mind:

1.       Your password must be a minimum of 8 characters long

2.       It must contain UPPERCASE and lowercase letters

3.       It must also contain at least 1 number

4.       If you use a Mac, your local laptop account password will need to be changed separately to match your new network password. If you do not know how to change this separate password, please ask the ICT Services Helpdesk to assist.

Should you have any issues with this, please email the ICT Services Helpdesk by using the following link: Email the Helpdesk