HelpDesk History – Notes

Protect yourself from phishing

Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing website.

Learn to spot a phishing message

Urgent call to action or threats
First time or infrequent senders
Spelling and bad grammar
Generic greetings
Mismatched email domains
Suspicious links or unexpected attachments